1. Who controls the data
SAVOX d.o.o., Milići, Bosnia and Herzegovina. Contact us if you have a privacy question or want to exercise an applicable data-protection right.
2. Data we may process
- Do not send passwords, payment-card data or unnecessary sensitive information.
- Attachments are added by the visitor in their own email application.
- No website form submission occurs before the visitor confirms sending in that application.
3. How the enquiry form works
The public website is delivered as static content and does not provide user accounts, checkout or a public customer database. The project enquiry form does not transmit its fields to a SAVOX web server: it prepares a message in the visitor’s own email application.
4. Purposes and legal basis
- If you contact SAVOX by email, telephone, Viber or WhatsApp, the chosen service and SAVOX receive the details you decide to provide so the enquiry can be reviewed and answered.
- Contact details are used to answer enquiries, prepare requested project communication and maintain necessary business records. Access should be limited to staff and service providers who need it for that purpose. Retention depends on the enquiry, contractual duties and applicable legal requirements.
- Depending on the law that applies to you, you may request access, correction, deletion, restriction or objection and may have a right to complain to a competent supervisory authority. A request may require identity verification. This notice describes the current website implementation and must be reviewed again before analytics, a CRM form or other processing is introduced.
- SAVOX d.o.o., Milići, Bosnia and Herzegovina. Contact us if you have a privacy question or want to exercise an applicable data-protection right.
5. Settings, cookies and analytics
The day or night display preference is kept in session storage in the browser. The LUMORA door-enquiry selection temporarily keeps the selected model, configuration and quantity in the same browser session storage, only for the current tab and session. Adding an item does not send anything to SAVOX; the selections are inserted into the email draft and reach SAVOX only after you review and send it in your email application. The current website does not install analytics or advertising trackers.
6. External content and providers
Google Maps loads when the Contact page opens, so Google may process technical connection data under its own terms and privacy policy. YouTube content is loaded only after the visitor activates it.
7. Recipients, retention and transfers
Contact details are used to answer enquiries, prepare requested project communication and maintain necessary business records. Access should be limited to staff and service providers who need it for that purpose. Retention depends on the enquiry, contractual duties and applicable legal requirements.
8. Your rights
- Do not send passwords, payment-card data or unnecessary sensitive information.
- Attachments are added by the visitor in their own email application.
- No website form submission occurs before the visitor confirms sending in that application.
- Depending on the law that applies to you, you may request access, correction, deletion, restriction or objection and may have a right to complain to a competent supervisory authority. A request may require identity verification. This notice describes the current website implementation and must be reviewed again before analytics, a CRM form or other processing is introduced.
- SAVOX d.o.o., Milići, Bosnia and Herzegovina. Contact us if you have a privacy question or want to exercise an applicable data-protection right.
9. Security, children and changes
Depending on the law that applies to you, you may request access, correction, deletion, restriction or objection and may have a right to complain to a competent supervisory authority. A request may require identity verification. This notice describes the current website implementation and must be reviewed again before analytics, a CRM form or other processing is introduced.